THE MOUNTAIN BIKE, DISTILLED\nThe newest version of the Hightower remains our greatest hits of engineering - now further refined and bottled into our most all-terrain of bikes. Big on wheels, medium on travel, short on fuss, this is the do-it-all model tha
THE MOUNTAIN BIKE, DISTILLED
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The newest version of the Hightower remains our greatest hits of engineering – now further refined and bottled into our most all-terrain of bikes. Big on wheels, medium on travel, short on fuss, this is the do-it-all model that does it over and over again thanks to a versatile balance of geo, spec and durability. If you’re not looking for extremes, just something extremely good, the Hightower is your elevator.
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OUR ENGINEERS’ GREATEST HITS
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Not all frames are created equal. Hightower represents Santa Cruz’s greatest hits, showcasing our design, engineering, and performance prowess.
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LOWER LINK ASSEMBLY
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The highly-sculpted and optimized Lower Link (A) houses a geometry adjusting Flip Chip (B) and beefy Pivot Axles (C) to virtually eliminate lateral flex.
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UPPER LINK ASSEMBLY
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We only use the highest quality Enduro MAX or TPX sealed, radial bearings (A) and premium fasteners (B) for our linkage assemblies. They’re easy to properly torque and maintain, plus we offer free replacement bearings for life.
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ONE-PIECE SWINGARM
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VPP suspension utilizes a one-piece swingarm that eliminates the need for pivots on the stays, creating a stout, bulletproof rear end for accurate tracking and superior performance.
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C AND CC CARBON
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Santa Cruz offers two grades of carbon—top-end CC Carbon and value-minded C Carbon. Though they have the same stiffness and performance, CC is lighter and comes paired with more premium suspension.
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CARBON MASTERY
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The Sag Window (A), Glovebox (B) and internal cable tunnels (not shown) demonstrate Santa Cruz’s expertise at combining practical function with carbon design and manufacturing artistry.
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THE SUM OF THE PARTS
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In isolation, all these things are great—together with fanatical suspension tuning, a premium build spec, and a meticulous attention-to-detail, they’re transcendent.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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